FAQs and Insurance Information

How to schedule and secure your reservation for an appointment?

Scheduling Options:
Our office staff is available to schedule your intake appointment time by
phone: 817-232-9400. Reserving your appointment time allows you to set
up the Patient Portal account and complete the New Intake Packet.

Our office staff is available to schedule your intake appointment time by
email: office@ccfam.com. Reserving your appointment time allows you to
set up the Patient Portal account and complete the New Intake Packet.

Securing Your Reserved Appointment:
To secure the appointment the intake paperwork must be submitted
through the patient portal within 72 hours from when your appointment was
scheduled.

This ensures that our staff has adequate time to prepare for your
appointment, verify insurance, and review the paperwork in advance for the
session time to be fully focused on your counseling needs.

If forms are not returned within 72 hours, the scheduled appointment will be canceled.

What if I need to get in sooner than the wait time or need evening appointments?

We have several options of counselors available within a few days at a self-pay rate. Our first option is newly hired fully licensed counselors who aren’t In-Network with insurance panels. We are at the mercy of the insurance panels to decide when they will implement contracts with our counselors. The second option is to schedule with our LPC Associates and LMFT Associates who have a lower self-pay rate. These counselors are under the supervision of a fully licensed counselor, who meets with them weekly to offer guidance. In Texas, the boards require 3,000 hours of counseling to reach full licensure, which can take between 18 months-5 years.

Why is the wait time so long to get into your practice?

We are very selective of the counseling professionals we hire. We are always on the lookout for new counselors, but want to maintain our positive practice culture and quality of counseling the professional can provide to the community. Our counselors have had many experiences in the field and have specific specialties to offer their clients. Because we operate on a model of hiring the right people vs. filling positions, we wait until we find the next right person for our team.

What is the cost for services?

We are in network with most commercial insurance plans. Please call your insurance company to verify your Mental Health Outpatient/Office Visit coverage OR contact our administrative staff for guidance during business hours.

Our practice also offers self-pay rates based on clinician levels.
Fees are reflected below:
Level 1 $190/$175
Level 2 $175/$150
Level 3 $155/$130
Level 4 $90/$80

Parents of Minors:

Please note that we do not specialize in pending family court cases or high conflict parental/guardian cases. Feel free to contact us for trusted referrals.